About us

MALIN+GOETZ is guided by the philosophy of less, but better. our mission is to design high quality, easy-to-use skincare, fragrances, and candles that fit into your modern lifestyle. we are honest about our ingredients and our cruelty-free products are meant to be gentle, effective, and efficient for even the most sensitive skin. less steps in your routine, less packaging, less fuss, less waste. born in new york city in 2004, the diversity, inclusivity, and energy of city living is what has inspired us from the very beginning.

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Backorders will ship in 28 days.
Return Policy

we want you to be happy with your purchase from us. should you wish to make a return, please email help@malinandgoetz.com for our return form. we will not be responsible for returns that have not been agreed upon with our customer service team first. we will offer a full refund on unopened items that are received by march 31, 2025. regrettably, we are unable to offer exchanges on any items.

to return an item, please include your order number on your return shipment. return postage must be paid by the purchaser and we recommend sending your return via a tracked/insured method, which can be tracked in the case of loss or theft. MALIN+GOETZ will not be responsible for lost or stolen packages.

please send the return package to:

MALIN+GOETZ
Attn: Returns Dept.
330 7th Avenue, Floor 21
New York, NY 10001
United States

we can only accept returns from orders placed from this exclusive flash event. any purchases made from our authorized retailers cannot be reimbursed and we invite you to contact the original point of purchase. we regret that we cannot assist you with any issues that you may encounter with purchases made from unauthorized retailers or sources. M+G stores are not able to accept returns from online purchases.